FAQs

Can I return or exchange the item I received?

ABSOLUTELY NO REFUNDS OR EXCHANGES. If you have any questions about any of our products, please send us an email (Info@envyshimmer.com) prior to placing your order.

    

What if the item I ordered arrives broken or damaged?

If your item arrives damaged or broken, please reach out to us via email (Info@envyshimmer.com) within five days from delivery date. The email should include name, order number, and pictures of the damaged item.

  

 

Where do you ship from?

We primarily ship from South Carolina. Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.